Thursday, November 3, 2022 11:10 AM - 11:25 AM PDT

How the state of Virginia uses an omnichannel approach to deliver public service

Virginia’s Department of Health is embarking on a journey to re-imagine how public health accomplishes its goals. The aim is to optimize how traditional public health entities work together as a network of partners. In this session, the CIO of the VA Department of Health will discuss how they have partnered with Twilio to establish digital engagement with Virginia’s citizens. Learn how hey plan to deliver modern public services in a more effective and efficient way.