Chris Feehan is a Contact Center Solutions Architect at Twilio. Chris supports some of Twilio’s largest Enterprise customers building innovative solutions across multiple Twilio products. Chris has also been heavily involved in partnerships with R&D building concept architectures and solution blueprints for strategic partner integrations, including most recently helping support the productization of Twilio’s native voice integration to Google Dialogflow CX CCAI, as well as experimental implementations of LLMs in Flex.