Ian is an Enterprise Account Executive for Twilio based in Ireland. Ian has substantial experience working with major brands in reimagining and reinventing their offline and online Customer Experiences. Ian’s specialty is in helping companies to redefine customer communications, and enabling their omnichannel communications for voice, video, email, SMS, and messaging. As a technology veteran, Ian has built a remarkable ability to understand the customer business and solve these with technical solutions that deliver innovation and business outcomes. Ian’s specialty is in helping companies to redefine customer communications, and enabling their omnichannel communications for voice, video, email, SMS, and messaging. As a technology veteran, Ian has built a remarkable ability to understand the customer business and solve these with technical solutions that deliver innovation and business outcomes.