Steve is the Chief Revenue Officer at Ciptex, a Twilio Gold Partner and Spoke Partner, and led the PoC and implementation build at Vertu. /n With an extensive experience of over 30 years of consulting and advising on telecoms and contact center strategy and implementation, Steve has worked with numerous large enterprises and public sector bodies. /n Steve is passionate about delivering business process improvements through the appropriate application of technologies, and the use of cloud services, to deliver organizations with access to cost-effective technologies that enhance service delivery, improve agility, and reduce costs.