Erik is the Global Lead of Enterprise Healthcare at Twilio. Erik’s background includes the inpatient, outpatient, and vendor sides of the healthcare business - giving him a unique understanding of the complex issues facing the industry today. Erik has worked with organizations across the globe to improve patient engagement and experience, reducing costs and decreasing employee burnout through improved workflow efficiencies within the entire health care ecosystem. Erik is a thought leader and speaker at international healthcare conferences, discussing digital solutions in today’s changing healthcare landscape.