Session Catalog Jobs: SIGNAL 2022

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

How Endeavor scaled data infrastructure across an enterprise portfolio of leading entertainment, sports, talent, and events brands

Ilya Galperin

Staff Engineer

Endeavor

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Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

How Endeavor scaled data infrastructure across an enterprise portfolio of leading entertainment, sports, talent, and events brands

Ilya Galperin

Staff Engineer

Endeavor

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

How Veronica Beard moved to first-party data, reduced CAC by 20%, and stopped worrying about cookies

Maxime Lagresle

Head of Data

Veronica Beard

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

How Veronica Beard moved to first-party data, reduced CAC by 20%, and stopped worrying about cookies

Maxime Lagresle

Head of Data

Veronica Beard

Learn More

EMEA, NAMER, LATAM Breakout Voice Healthcare Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

Leverage pandemic lessons learned to create new engagement opportunities

Lawrence Burningham and Erik Wagner

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EMEA, NAMER, LATAM Breakout Voice Healthcare Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

Leverage pandemic lessons learned to create new engagement opportunities

Lawrence Burningham and Erik Wagner

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EMEA, NAMER, LATAM Breakout Flex, Segment, Voice Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

Personalizing the car-buying experience with Twilio Flex, Twilio Segment, and Spoke Phone

Jason Kerr, Ian Moore and Steve Walker

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EMEA, NAMER, LATAM Breakout Flex, Segment, Voice Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:00 AM 8:15 AM

Wednesday, November 2, 2022

8:00 AM - 8:15 AM PDT

Personalizing the car-buying experience with Twilio Flex, Twilio Segment, and Spoke Phone

Jason Kerr, Ian Moore and Steve Walker

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EMEA, NAMER, LATAM Superclass Messaging, Voice Developer Wednesday, November 2, 2022 8:00 AM 8:25 AM

Wednesday, November 2, 2022

8:00 AM - 8:25 AM PDT

Welcome to Superclass

Craig Dennis

Staff, Developer Educator

Twilio

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EMEA, NAMER, LATAM Superclass Messaging, Voice Developer Wednesday, November 2, 2022 8:00 AM 8:25 AM

Wednesday, November 2, 2022

8:00 AM - 8:25 AM PDT

Welcome to Superclass

Craig Dennis

Staff, Developer Educator

Twilio

Learn More

EMEA, NAMER, LATAM SIGNAL TV Wednesday, November 2, 2022 8:00 AM 8:30 AM

Wednesday, November 2, 2022

8:00 AM - 8:30 AM PDT

PolyAI powers superhuman voice experiences that are transforming the customer call center

Nikola Mrksic, Nathaniel Okenwa and Vincent Dollet

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EMEA, NAMER, LATAM Breakout Flex, Messaging, Segment, Voice Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Wednesday, November 2, 2022 8:20 AM 8:35 AM

Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Developing customer experience as a brand asset

Nicolau Camargo

Vice-President of Services and Customer Experience

Quinto Andar

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Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Developing customer experience as a brand asset

Nicolau Camargo

Vice-President of Services and Customer Experience

Quinto Andar

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EMEA, NAMER, LATAM Breakout Flex, Messaging Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Healthcare Wednesday, November 2, 2022 8:20 AM 8:35 AM

Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Does my cat have COVID?

Grant Sayer

CTO

Healthdirect Australia

Learn More

Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Does my cat have COVID?

Grant Sayer

CTO

Healthdirect Australia

Learn More

EMEA, NAMER, LATAM Breakout Messaging, Account Security Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Wednesday, November 2, 2022 8:20 AM 8:35 AM

Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Driving conversions and tracking engagement with Twilio's messaging software

Giridhar Ganna and Sally Lee

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Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Driving conversions and tracking engagement with Twilio's messaging software

Giridhar Ganna and Sally Lee

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EMEA, NAMER, LATAM Breakout Voice Retail Wednesday, November 2, 2022 8:20 AM 8:35 AM

Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Five best practices for a conversational IVR with Twilio

Krista Goralczyk and Carmen Martínez

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EMEA, NAMER, LATAM Breakout Voice Retail Wednesday, November 2, 2022 8:20 AM 8:35 AM

Wednesday, November 2, 2022

8:20 AM - 8:35 AM PDT

Five best practices for a conversational IVR with Twilio

Krista Goralczyk and Carmen Martínez

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EMEA, NAMER, LATAM Superclass Email Developer, Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Wednesday, November 2, 2022 8:25 AM 8:55 AM

Wednesday, November 2, 2022

8:25 AM - 8:55 AM PDT

Twilio SendGrid 101: An introduction to sending transactional email

Wade Christensen

Staff, Developer Educator

Twilio

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Wednesday, November 2, 2022

8:25 AM - 8:55 AM PDT

Twilio SendGrid 101: An introduction to sending transactional email

Wade Christensen

Staff, Developer Educator

Twilio

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:40 AM 8:55 AM

Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

How two D2C leaders use Segment: Univision’s streaming service launch, and ZALORA’s 400+ analytics experiments per year

May Chin and Jay Iyer

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:40 AM 8:55 AM

Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

How two D2C leaders use Segment: Univision’s streaming service launch, and ZALORA’s 400+ analytics experiments per year

May Chin and Jay Iyer

Learn More

EMEA, NAMER, LATAM Breakout Flex, Messaging, Voice, Video, IoT Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Healthcare Wednesday, November 2, 2022 8:40 AM 8:55 AM

Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

Remote customer experiences with IoT and video: how German audiology provider audibene/hear.com became the fastest-growing hearing aid company in the world

Tobias Goebel and Tonio Knuth

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Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

Remote customer experiences with IoT and video: how German audiology provider audibene/hear.com became the fastest-growing hearing aid company in the world

Tobias Goebel and Tonio Knuth

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EMEA, NAMER, LATAM Breakout Account Security Retail Wednesday, November 2, 2022 8:40 AM 8:55 AM

Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

Seamless onboarding conversion with Twilio Verify

Tim Gu and Nicolas Sacheri

Learn More

EMEA, NAMER, LATAM Breakout Account Security Retail Wednesday, November 2, 2022 8:40 AM 8:55 AM

Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

Seamless onboarding conversion with Twilio Verify

Tim Gu and Nicolas Sacheri

Learn More

EMEA, NAMER, LATAM Breakout Messaging Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Financial Services Wednesday, November 2, 2022 8:40 AM 8:55 AM

Wednesday, November 2, 2022

8:40 AM - 8:55 AM PDT

Transforming customer interactions at a global bank

Matthew Harwood

Head of Customer Messaging

NatWest

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EMEA, NAMER, LATAM Superclass Messaging Developer Wednesday, November 2, 2022 8:55 AM 9:25 AM

Wednesday, November 2, 2022

8:55 AM - 9:25 AM PDT

Introduction to Messaging

Craig Dennis

Staff, Developer Educator

Twilio

Learn More

EMEA, NAMER, LATAM Superclass Messaging Developer Wednesday, November 2, 2022 8:55 AM 9:25 AM

Wednesday, November 2, 2022

8:55 AM - 9:25 AM PDT

Introduction to Messaging

Craig Dennis

Staff, Developer Educator

Twilio

Learn More

EMEA, NAMER, LATAM Breakout Flex Retail Wednesday, November 2, 2022 9:00 AM 9:30 AM

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

3 essential customer engagement plays to deliver the dream in retail

Tim Shepheard-Walwyn

Senior Manager

Sprint Reply

Learn More

EMEA, NAMER, LATAM Breakout Flex Retail Wednesday, November 2, 2022 9:00 AM 9:30 AM

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

3 essential customer engagement plays to deliver the dream in retail

Tim Shepheard-Walwyn

Senior Manager

Sprint Reply

Learn More

EMEA, NAMER, LATAM Breakout Messaging, Email Enterprise Risk Management, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Wednesday, November 2, 2022 9:00 AM 9:30 AM

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

Jump-start your success as a messaging ISV

Andy Douillard, Michael Jaconi, Matt Purpura and David Ross

Learn More

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

Jump-start your success as a messaging ISV

Andy Douillard, Michael Jaconi, Matt Purpura and David Ross

Learn More

EMEA, NAMER, LATAM Breakout Flex, Account Security Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Financial Services Wednesday, November 2, 2022 9:00 AM 9:30 AM

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

Responsible growth and the future of authentication

Aaron Goldsmid and Dan Killmer

Learn More

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

Responsible growth and the future of authentication

Aaron Goldsmid and Dan Killmer

Learn More

EMEA, NAMER, LATAM Breakout Email Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Wednesday, November 2, 2022 9:00 AM 9:30 AM

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

The future of the inbox: according to the gatekeepers

Marcel Becker, Julien Duplant and Len Shneyder

Learn More

Wednesday, November 2, 2022

9:00 AM - 9:30 AM PDT

The future of the inbox: according to the gatekeepers

Marcel Becker, Julien Duplant and Len Shneyder

Learn More

EMEA, NAMER, LATAM Superclass Segment Developer, Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Wednesday, November 2, 2022 9:25 AM 9:45 AM

Wednesday, November 2, 2022

9:25 AM - 9:45 AM PDT

Introduction to Segment: the customer data platform

Ben Link

Developer Advocate

Twilio

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Wednesday, November 2, 2022

9:25 AM - 9:45 AM PDT

Introduction to Segment: the customer data platform

Ben Link

Developer Advocate

Twilio

Learn More

EMEA, NAMER, LATAM Keynote Flex, Messaging, Segment, Email, Voice, Video, Account Security, IoT Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail, Financial Services, Healthcare, Nonprofit (social impact) Wednesday, November 2, 2022 10:00 AM 11:00 AM

Wednesday, November 2, 2022

10:00 AM - 11:00 AM PDT

Vision keynote

Steve Basra, Elena Donio, Ivy Grant, Jeff Lawson, Kathryn Murphy, Nena Stoiljkovic, Andrew Moore and Frank Slootman

Learn More

Wednesday, November 2, 2022

11:15 AM - 12:00 PM PDT

Engaging communities for good: a conversation with George and Amal Clooney

Khozema Shipchandler, Amal Clooney and George Clooney

Learn More

APAC Keynote Flex, Messaging, Segment, Email, Voice, Video, Account Security, IoT Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail, Financial Services, Healthcare, Nonprofit (social impact) Wednesday, November 2, 2022 7:30 PM 8:30 PM

Wednesday, November 2, 2022

7:30 PM - 8:30 PM PDT

Vision keynote

Steve Basra, Elena Donio, Ivy Grant, Jeff Lawson, Kathryn Murphy, Nena Stoiljkovic, Andrew Moore and Frank Slootman

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APAC Breakout Flex, Messaging Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Healthcare Wednesday, November 2, 2022 8:35 PM 8:50 PM

Wednesday, November 2, 2022

8:35 PM - 8:50 PM PDT

Does my cat have COVID?

Grant Sayer

CTO

Healthdirect Australia

Learn More

APAC Breakout Segment Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:35 PM 8:50 PM

Wednesday, November 2, 2022

8:35 PM - 8:50 PM PDT

How two D2C leaders use Segment: Univision’s streaming service launch, and ZALORA’s 400+ analytics experiments per year

May Chin and Jay Iyer

Learn More

APAC Breakout Segment Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Wednesday, November 2, 2022 8:35 PM 8:50 PM

Wednesday, November 2, 2022

8:35 PM - 8:50 PM PDT

How Veronica Beard moved to first-party data, reduced CAC by 20%, and stopped worrying about cookies

Maxime Lagresle

Head of Data

Veronica Beard

Learn More

APAC Breakout Account Security Retail Wednesday, November 2, 2022 8:35 PM 8:50 PM

Wednesday, November 2, 2022

8:35 PM - 8:50 PM PDT

Seamless onboarding conversion with Twilio Verify

Tim Gu and Nicolas Sacheri

Learn More

APAC Breakout Flex Retail Wednesday, November 2, 2022 8:55 PM 9:25 PM

Wednesday, November 2, 2022

8:55 PM - 9:25 PM PDT

3 essential customer engagement plays to deliver the dream in retail

Tim Shepheard-Walwyn

Senior Manager

Sprint Reply

Learn More

APAC Breakout Messaging, Email Enterprise Risk Management, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Wednesday, November 2, 2022 8:55 PM 9:25 PM

Wednesday, November 2, 2022

8:55 PM - 9:25 PM PDT

Jump-start your success as a messaging ISV

Andy Douillard, Michael Jaconi, Matt Purpura and David Ross

Learn More

APAC Breakout Flex, Account Security Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Financial Services Wednesday, November 2, 2022 8:55 PM 9:25 PM

Wednesday, November 2, 2022

8:55 PM - 9:25 PM PDT

Responsible growth and the future of authentication

Aaron Goldsmid and Dan Killmer

Learn More

APAC Breakout Email Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Wednesday, November 2, 2022 8:55 PM 9:25 PM

Wednesday, November 2, 2022

8:55 PM - 9:25 PM PDT

The future of the inbox: according to the gatekeepers

Marcel Becker, Julien Duplant and Len Shneyder

Learn More

Wednesday, November 2, 2022

9:30 PM - 10:15 PM PDT

Engaging communities for good: a conversation with George and Amal Clooney

Khozema Shipchandler, Amal Clooney and George Clooney

Learn More

EMEA, NAMER, LATAM Breakout Messaging Marketing, Sales Healthcare Thursday, November 3, 2022 8:00 AM 8:15 AM

Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

Alexion reaches providers on their preferred messaging channel with Twilio Frontline

Harsh Soni

Director, Enterprise Digital Integration

Alexion Pharmaceuticals Inc

Learn More

EMEA, NAMER, LATAM Breakout Messaging Marketing, Sales Healthcare Thursday, November 3, 2022 8:00 AM 8:15 AM

Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

Alexion reaches providers on their preferred messaging channel with Twilio Frontline

Harsh Soni

Director, Enterprise Digital Integration

Alexion Pharmaceuticals Inc

Learn More

EMEA, NAMER, LATAM Breakout Messaging Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Nonprofit (social impact) Thursday, November 3, 2022 8:00 AM 8:15 AM

Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

How the IFRC used Twilio SMS and WhatsApp to scale crucial humanitarian aid during the Ukraine crisis

Christina Hiemstra and Juriaan Lahr

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Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

How the IFRC used Twilio SMS and WhatsApp to scale crucial humanitarian aid during the Ukraine crisis

Christina Hiemstra and Juriaan Lahr

Learn More

EMEA, NAMER, LATAM Breakout Flex Financial Services Thursday, November 3, 2022 8:00 AM 8:15 AM

Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

Modernizing and digitalizing UnionBank's customer experience

Angel Alvarez and Chester Dino Velasco

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EMEA, NAMER, LATAM Breakout Flex Financial Services Thursday, November 3, 2022 8:00 AM 8:15 AM

Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

Modernizing and digitalizing UnionBank's customer experience

Angel Alvarez and Chester Dino Velasco

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EMEA, NAMER, LATAM Breakout Messaging, Video Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Thursday, November 3, 2022 8:00 AM 8:15 AM

Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

The future of virtual events is powered by Twilio

Robert Petrossian and Donal Toomey

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Thursday, November 3, 2022

8:00 AM - 8:15 AM PDT

The future of virtual events is powered by Twilio

Robert Petrossian and Donal Toomey

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EMEA, NAMER, LATAM Superclass Email Developer Thursday, November 3, 2022 8:00 AM 8:40 AM

Thursday, November 3, 2022

8:00 AM - 8:40 AM PDT

Email deliverability

Elmer Thomas

Staff, Developer Educator

Twilio

Learn More

EMEA, NAMER, LATAM Superclass Email Developer Thursday, November 3, 2022 8:00 AM 8:40 AM

Thursday, November 3, 2022

8:00 AM - 8:40 AM PDT

Email deliverability

Elmer Thomas

Staff, Developer Educator

Twilio

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Thursday, November 3, 2022 8:20 AM 8:35 AM

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

How IBM used Twilio Segment to improve adoption, retention, and churn across 200 products

Alex Velaise

Growth Product Manager

IBM

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EMEA, NAMER, LATAM Breakout Segment Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Thursday, November 3, 2022 8:20 AM 8:35 AM

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

How IBM used Twilio Segment to improve adoption, retention, and churn across 200 products

Alex Velaise

Growth Product Manager

IBM

Learn More

EMEA, NAMER, LATAM Breakout Flex, Voice Developer, Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Financial Services Thursday, November 3, 2022 8:20 AM 8:35 AM

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

Scam likely! Or, how do I get my customers to answer my calls?

Mike O'Toole and Robert Welbourn

Learn More

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

Scam likely! Or, how do I get my customers to answer my calls?

Mike O'Toole and Robert Welbourn

Learn More

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

The state of CDP: how Staples Canada rebuilt their stack to optimize spend and unlock massive revenue growth

Omair Haque and Geoffrey Keating

Learn More

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

The state of CDP: how Staples Canada rebuilt their stack to optimize spend and unlock massive revenue growth

Omair Haque and Geoffrey Keating

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EMEA, NAMER, LATAM Breakout Flex, Messaging, Voice, Video, Account Security Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Healthcare Thursday, November 3, 2022 8:20 AM 8:35 AM

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

Twilio for healthcare: building the next generation virtual care platform

Simon Mosk-Aoyama and Erik Wagner

Learn More

Thursday, November 3, 2022

8:20 AM - 8:35 AM PDT

Twilio for healthcare: building the next generation virtual care platform

Simon Mosk-Aoyama and Erik Wagner

Learn More

EMEA, NAMER, LATAM Breakout Messaging, Video Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Thursday, November 3, 2022 8:40 AM 8:55 AM

Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

Digital transformation of shopping experiences by Isetan Mitsukoshi

Akihiko Kawamura and Yusuke Suzuki

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Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

Digital transformation of shopping experiences by Isetan Mitsukoshi

Akihiko Kawamura and Yusuke Suzuki

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EMEA, NAMER, LATAM Breakout Segment, Email Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Thursday, November 3, 2022 8:40 AM 8:55 AM

Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

How product and marketing teams at Glassdoor align to drive engagement

Nicole Fisher, Philip Mansour and Caroline Shaffer

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Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

How product and marketing teams at Glassdoor align to drive engagement

Nicole Fisher, Philip Mansour and Caroline Shaffer

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EMEA, NAMER, LATAM Breakout Flex, Voice Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Nonprofit (social impact) Thursday, November 3, 2022 8:40 AM 8:55 AM

Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

Scaling 211 life-saving services with Twilio to support local communities

Quinton Askew and Sean Garrett

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Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

Scaling 211 life-saving services with Twilio to support local communities

Quinton Askew and Sean Garrett

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EMEA, NAMER, LATAM Breakout Messaging, Email, Account Security Retail Thursday, November 3, 2022 8:40 AM 8:55 AM

Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

Twilio Lookup: take an intelligent approach to onboarding and beyond

Adam Elboim and Stephen Wai

Learn More

EMEA, NAMER, LATAM Breakout Messaging, Email, Account Security Retail Thursday, November 3, 2022 8:40 AM 8:55 AM

Thursday, November 3, 2022

8:40 AM - 8:55 AM PDT

Twilio Lookup: take an intelligent approach to onboarding and beyond

Adam Elboim and Stephen Wai

Learn More

EMEA, NAMER, LATAM Superclass Messaging Developer, Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Thursday, November 3, 2022 8:40 AM 9:05 AM

Thursday, November 3, 2022

8:40 AM - 9:05 AM PDT

Scaling with Messaging

Craig Dennis

Staff, Developer Educator

Twilio

Learn More

Thursday, November 3, 2022

8:40 AM - 9:05 AM PDT

Scaling with Messaging

Craig Dennis

Staff, Developer Educator

Twilio

Learn More

EMEA, NAMER, LATAM Breakout Segment Marketing, Sales Retail Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

Discover how Vista doubled customer conversions using Twilio Segment

Drew Forster

Data

Vista

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EMEA, NAMER, LATAM Breakout Segment Marketing, Sales Retail Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

Discover how Vista doubled customer conversions using Twilio Segment

Drew Forster

Data

Vista

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EMEA, NAMER, LATAM Breakout Messaging, Segment, IoT Retail Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

How Douglas and Tovala are shaping next-gen B2C customer engagement

Scott Edwards, Peter Fiflis and Martin Slawik

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EMEA, NAMER, LATAM Breakout Messaging, Segment, IoT Retail Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

How Douglas and Tovala are shaping next-gen B2C customer engagement

Scott Edwards, Peter Fiflis and Martin Slawik

Learn More

EMEA, NAMER, LATAM Breakout Messaging Healthcare Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

The future of the patient experience

Guillaume de Zwirek

CEO and Founder

Artera (Formerly WELL Health)

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EMEA, NAMER, LATAM Breakout Messaging Healthcare Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

The future of the patient experience

Guillaume de Zwirek

CEO and Founder

Artera (Formerly WELL Health)

Learn More

EMEA, NAMER, LATAM Breakout Flex Developer, Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Thursday, November 3, 2022 9:00 AM 9:30 AM

Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

Why Toyota Connected moved its response call center platform to Twilio Flex

Isaac Broyles

Managing Engineer

Toyota Connected

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Thursday, November 3, 2022

9:00 AM - 9:30 AM PDT

Why Toyota Connected moved its response call center platform to Twilio Flex

Isaac Broyles

Managing Engineer

Toyota Connected

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EMEA, NAMER, LATAM Superclass Segment Developer Retail Thursday, November 3, 2022 9:05 AM 9:35 AM

Thursday, November 3, 2022

9:05 AM - 9:35 AM PDT

Scaling with Segment

Bryn Saunders

Senior Product Marketing Manager

Twilio

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EMEA, NAMER, LATAM Superclass Segment Developer Retail Thursday, November 3, 2022 9:05 AM 9:35 AM

Thursday, November 3, 2022

9:05 AM - 9:35 AM PDT

Scaling with Segment

Bryn Saunders

Senior Product Marketing Manager

Twilio

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EMEA, NAMER, LATAM Keynote Flex, Messaging, Segment, Email, Voice, Video, Account Security, IoT Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail, Financial Services, Healthcare, Nonprofit (social impact) Thursday, November 3, 2022 10:00 AM 11:00 AM

Thursday, November 3, 2022

10:00 AM - 11:00 AM PDT

Developer keynote

Jodi Alperstein, Jeff Lawson, Eyal Manor, Lou Montulli and Nathaniel Okenwa

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EMEA, NAMER, LATAM Breakout Flex, Messaging, Segment, Email, Voice, Video Architect / Engineer Customer Service, Developer, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Thursday, November 3, 2022 11:10 AM 11:25 AM

Thursday, November 3, 2022

11:10 AM - 11:25 AM PDT

Don’t lose valuable business context when the call leaves your app

Richie Hoffman and Leslie Sachs

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Thursday, November 3, 2022

11:10 AM - 11:25 AM PDT

Don’t lose valuable business context when the call leaves your app

Richie Hoffman and Leslie Sachs

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EMEA, NAMER, LATAM Breakout Messaging Architect / Engineer Customer Service, Finance, Human Resources, Marketing, Sales Retail Thursday, November 3, 2022 11:10 AM 11:25 AM

Thursday, November 3, 2022

11:10 AM - 11:25 AM PDT

Driving conversions with WhatsApp with Magazine Luiza

Aline Tenora La Motta

Product Manager

Luizalabs

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EMEA, NAMER, LATAM Breakout Messaging Nonprofit (social impact) Thursday, November 3, 2022 11:10 AM 11:25 AM

Thursday, November 3, 2022

11:10 AM - 11:25 AM PDT

How the state of Virginia uses an omnichannel approach to deliver public service

Suresh Soundararajan and Debbie Wishart

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EMEA, NAMER, LATAM Breakout Messaging Nonprofit (social impact) Thursday, November 3, 2022 11:10 AM 11:25 AM

Thursday, November 3, 2022

11:10 AM - 11:25 AM PDT

How the state of Virginia uses an omnichannel approach to deliver public service

Suresh Soundararajan and Debbie Wishart

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EMEA, NAMER, LATAM Spotlight Retail Thursday, November 3, 2022 11:30 AM 12:15 PM

Thursday, November 3, 2022

11:30 AM - 12:15 PM PDT

3 ingredients for marketers to unlock efficient growth: from acquisition to retention

Robin Grochol

VP, Product Management (L8)

Twilio

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EMEA, NAMER, LATAM Spotlight Retail Thursday, November 3, 2022 11:30 AM 12:15 PM

Thursday, November 3, 2022

11:30 AM - 12:15 PM PDT

3 ingredients for marketers to unlock efficient growth: from acquisition to retention

Robin Grochol

VP, Product Management (L8)

Twilio

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EMEA, NAMER, LATAM Spotlight Retail Thursday, November 3, 2022 11:30 AM 12:15 PM

Thursday, November 3, 2022

11:30 AM - 12:15 PM PDT

The virtuous cycle of customer engagement

Chris Feehan, Timothy Richter and Jonathan Greenberg

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EMEA, NAMER, LATAM Spotlight Retail Thursday, November 3, 2022 11:30 AM 12:15 PM

Thursday, November 3, 2022

11:30 AM - 12:15 PM PDT

The virtuous cycle of customer engagement

Chris Feehan, Timothy Richter and Jonathan Greenberg

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Thursday, November 3, 2022

7:30 PM - 8:30 PM PDT

Developer keynote

Jodi Alperstein, Jeff Lawson, Eyal Manor, Lou Montulli and Nathaniel Okenwa

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APAC Breakout Messaging, Video Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Thursday, November 3, 2022 8:35 PM 8:50 PM

Thursday, November 3, 2022

8:35 PM - 8:50 PM PDT

Digital transformation of shopping experiences by Isetan Mitsukoshi

Akihiko Kawamura and Yusuke Suzuki

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APAC Breakout Segment, Email Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Thursday, November 3, 2022 8:35 PM 8:50 PM

Thursday, November 3, 2022

8:35 PM - 8:50 PM PDT

How product and marketing teams at Glassdoor align to drive engagement

Nicole Fisher, Philip Mansour and Caroline Shaffer

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APAC Breakout Flex Financial Services Thursday, November 3, 2022 8:35 PM 8:50 PM

Thursday, November 3, 2022

8:35 PM - 8:50 PM PDT

Modernizing and digitalizing UnionBank's customer experience

Angel Alvarez and Chester Dino Velasco

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APAC Breakout Segment Architect / Engineer Customer Service, Enterprise Risk Management, Finance, Human Resources, Information Technology, Legal and Compliance, Marketing, Product Development / Management, Sales, Supply Chain, Other Retail Thursday, November 3, 2022 8:35 PM 8:50 PM

Thursday, November 3, 2022

8:35 PM - 8:50 PM PDT

The state of CDP: how Staples Canada rebuilt their stack to optimize spend and unlock massive revenue growth

Omair Haque and Geoffrey Keating

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APAC Breakout Segment Marketing, Sales Retail Thursday, November 3, 2022 8:55 PM 9:25 PM

Thursday, November 3, 2022

8:55 PM - 9:25 PM PDT

Discover how Vista doubled customer conversions using Twilio Segment

Drew Forster

Data

Vista

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APAC Breakout Messaging, Segment, IoT Retail Thursday, November 3, 2022 8:55 PM 9:25 PM

Thursday, November 3, 2022

8:55 PM - 9:25 PM PDT

How Douglas and Tovala are shaping next-gen B2C customer engagement

Scott Edwards, Peter Fiflis and Martin Slawik

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APAC Breakout Messaging Healthcare Thursday, November 3, 2022 8:55 PM 9:25 PM

Thursday, November 3, 2022

8:55 PM - 9:25 PM PDT

The future of the patient experience

Guillaume de Zwirek

CEO and Founder

Artera (Formerly WELL Health)

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APAC Breakout Flex Developer, Enterprise Risk Management, Information Technology, Legal and Compliance, Product Development / Management, Supply Chain, Other Retail Thursday, November 3, 2022 8:55 PM 9:25 PM

Thursday, November 3, 2022

8:55 PM - 9:25 PM PDT

Why Toyota Connected moved its response call center platform to Twilio Flex

Isaac Broyles

Managing Engineer

Toyota Connected

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How Endeavor scaled data infrastructure across an enterprise portfolio of leading entertainment, sports, talent, and events brands

Ilya Galperin

How Endeavor scaled data infrastructure across an enterprise portfolio of leading entertainment, sports, talent, and events brands

Ilya Galperin

How Veronica Beard moved to first-party data, reduced CAC by 20%, and stopped worrying about cookies

Maxime Lagresle

How Veronica Beard moved to first-party data, reduced CAC by 20%, and stopped worrying about cookies

Maxime Lagresle

Leverage pandemic lessons learned to create new engagement opportunities

Lawrence Burningham and Erik Wagner

Leverage pandemic lessons learned to create new engagement opportunities

Lawrence Burningham and Erik Wagner

Personalizing the car-buying experience with Twilio Flex, Twilio Segment, and Spoke Phone

Jason Kerr, Ian Moore and Steve Walker

Personalizing the car-buying experience with Twilio Flex, Twilio Segment, and Spoke Phone

Jason Kerr, Ian Moore and Steve Walker

Welcome to Superclass

Craig Dennis

Welcome to Superclass

Craig Dennis

PolyAI powers superhuman voice experiences that are transforming the customer call center

Nikola Mrksic, Nathaniel Okenwa and Vincent Dollet

Developing customer experience as a brand asset

Nicolau Camargo

Developing customer experience as a brand asset

Nicolau Camargo

Does my cat have COVID?

Grant Sayer

Does my cat have COVID?

Grant Sayer

Driving conversions and tracking engagement with Twilio's messaging software

Giridhar Ganna and Sally Lee

Driving conversions and tracking engagement with Twilio's messaging software

Giridhar Ganna and Sally Lee

Five best practices for a conversational IVR with Twilio

Krista Goralczyk and Carmen Martínez

Five best practices for a conversational IVR with Twilio

Krista Goralczyk and Carmen Martínez

Twilio SendGrid 101: An introduction to sending transactional email

Wade Christensen

Twilio SendGrid 101: An introduction to sending transactional email

Wade Christensen

How two D2C leaders use Segment: Univision’s streaming service launch, and ZALORA’s 400+ analytics experiments per year

May Chin and Jay Iyer

How two D2C leaders use Segment: Univision’s streaming service launch, and ZALORA’s 400+ analytics experiments per year

May Chin and Jay Iyer

Remote customer experiences with IoT and video: how German audiology provider audibene/hear.com became the fastest-growing hearing aid company in the world

Tobias Goebel and Tonio Knuth

Remote customer experiences with IoT and video: how German audiology provider audibene/hear.com became the fastest-growing hearing aid company in the world

Tobias Goebel and Tonio Knuth

Seamless onboarding conversion with Twilio Verify

Tim Gu and Nicolas Sacheri

Seamless onboarding conversion with Twilio Verify

Tim Gu and Nicolas Sacheri

Transforming customer interactions at a global bank

Matthew Harwood

Introduction to Messaging

Craig Dennis

Introduction to Messaging

Craig Dennis

3 essential customer engagement plays to deliver the dream in retail

Tim Shepheard-Walwyn

3 essential customer engagement plays to deliver the dream in retail

Tim Shepheard-Walwyn

Jump-start your success as a messaging ISV

Andy Douillard, Michael Jaconi, Matt Purpura and David Ross

Jump-start your success as a messaging ISV

Andy Douillard, Michael Jaconi, Matt Purpura and David Ross

Responsible growth and the future of authentication

Aaron Goldsmid and Dan Killmer